"We can do anything we want to do if we stick with it long enough."

Helen Keller

Privacy Policy

Your privacy is important to us. Whether you are visiting us online, or participating in one of our many services, the information that is collected will be kept confidential and will be treated with respect.

Any information that is collected will be done so on a voluntary basis. The information provided is used in a variety of areas that include: identifying program and service needs within our facility, the community, and the people we serve; assessing individualized needs to ensure that our participants are receiving appropriate care, treatment, and program design for specific needs, goals, and concerns; collecting data for statistical purposes; as well as establishing and maintaining relationships with our clients and participants, including program registration, communication, and marketing.

When you participate in one of our programs, you will be required to provide information so that we are best able to determine and develop a program suitable to your needs. In doing so, you consent to our collection, use and disclosure to appropriate parties within Full Balance Fitness, Health, and Education, and within West Coast Health Advantage. If you choose to opt out of providing such information, you may limit or prevent us from providing you with the programs or services requested.

If you have signed up for our free e-newsletter, you will receive a copy quarterly, as well as e-bulletins relating to new products and services that we have available for our clients, participants, and e-newsletter subscribers. If at anytime you wish to be removed from our email list, please let us know at thebuzz@fullbalancefitness.com, or by following the "unsubscribe" directions included in each e-newsletter or e-bulletin.

We will not sell your personal information to others. Please note that we may be required to disclose information relating to your program and progress in order to comply with the law and legislation.

You can assist us to help provide you with the best personal service by ensuring that your personal information is accurate and complete. If you need to make a change, simply contact us by email at info@fullbalancefitness.com, or by phone at (250) 391.8761.

We welcome your comments. Please do not hesitate to contact us should you have further questions or concerns.